Shipment / Delivery (throughout Greece)

1. All orders are either shipped via delivery providers to the customer’s chosen destination (shipping costs are down to the customer), or they can be obtained by whichever physical store of STAR BOOKS the customer finds preferable (in which case no shipping charges apply).

2. Shipping costs may vary according to the product type and the size of the package. Shipping costs are presented in detail during the checkout process. You can decrease the shipping expenses by ordering more products at the same time.

Indicative Shipping Costs:

Destination

 Attica

Main Land  

  Islands 

   Inaccessible Areas

Cash on Store

Free

    -

    -

     -

Shipment via Courier

 2,20€

 2,30€ 

 2,6€

  5,5€

Prices listed above, include VAT and concern orders which weigh up to 2 kg. In case the weight of an order surpasses the 2 kg minimum (volumetrical* calculated also) , the extra charge is 1.1, 1.3, 2.1 and 2.0€ per kilo, in the above destinations accordingly.

3. Free delivery for orders concerning products that weigh totally up to 2 kilos (volumetrical* calculated also) and are worth higher than 49.90 € (including VAT).

4. For any queries or requests, you can contact STAR BOOKS on the following number: +30210-9339816.

5. Should you choose to pick up your order from any physical store of STAR BOOKS, you will receive an e-mail containing information about when your order will be ready for delivery. The customer is obliged to collect their order within five (5) work days from the day the delivery notification e-mail was sent. In order for customer to pick up their order, the customer should present the order confirmation, the delivery notification as well as a official document of identification (such as an identity card, valid passport or valid driver’s license). If the customer does not pick up their order within five (5) work days since the day the delivery notification was sent, STAR BOOKS reserves the right to withdraw from the sale of this product. In such case, the customer will receive a credit note of equal value to the sale price, which will be repaid by STAR BOOKS in the same manner in which the customer chose to carry out the payment of the price. In case anyone abuses the ability provided to them by STAR BOOKS (e.g. repeatedly ordering products through the online store of STAR BOOKS and not collecting these orders , etc.), STAR BOOKS may, without prejudice to any right of limitation, ward and refuse to sell products to the person or to repel and to refuse to accept the product or products ordered by this person from physical stores.

6. In the case that the product is to be sent to the customer’s chosen place, the product is handed over at an external partner in order to be transported and delivered to the customer. The customer is informed via e-mail about the shipment of their order. Shipping costs are calculated by the insertion of the postal code, when the customer completes the delivery address field. Incorrect entry of postal code and, as a consequence, incorrect calculation of shipping costs, is not borne by STAR BOOKS, but the customer alone. The time needed to update the customer on the availability of products of the order and / or initiation of the dispatch of the order (without limitation), usually ranges from two (2) to four (4) work days, the delivery time depending on the place of delivery . In cases of remote destinations, delivery time can be even higher (e.g.- without limitation- remote / inaccessible areas of the mainland, islands etc.). In order to receive one’s order package, the customer is bound to show the order confirmation and notification of shipment as well as an official document of identity (such as ID card, valid passport or driving license valid). In case the customer does not receive their ordered product after being notified their order has been shipped and despite being advised to receive their order from the carrier, STAR BOOKS explicitly reserves the right to withdraw from the sale of this product. In such a case, the customer will receive a credit note of equal value to the sale price, which will be repaid by STAR BOOKS in the same manner in which the customer chose to carry out the payment of the price.

7. Under no circumstances is delivery or pickup of an order allowed to be carried out by an underage person, nor upon authorization by an adult. STAR BOOKS explicitly reserves all legal rights, including the right to consider the sale of the product void and / or to withdraw from it, if a minor received any product that is sold by STAR BOOKS.

8. In case a product bought by the customer requires assembly, assembly of that product is to be undertaken by the customer on his own care and expense.

* Volumentrical weight (Kg) = [Length (cm) * Width (cm) * Height (cm)] / 5000